公司名称

上海微创软件股份有限公司

项目名称

售后支持

需求描述

岗位职责：

This position represents Microsoft and provides technical support to Microsoft Enterprise Premier Customers across the APGC region with the high customer satisfaction. The candidate is required to be able to timely provide solutions and answers for customers in terms of their technical issues or projects.

任职要求：

1. Excellent English written and oral skills (CET 6 and higher level), English customer facing background is a plus;

2. Good grammar and spelling in written communications;

3. Ability to multitask among multiple customers and applications;

4. Ability to work with complex procedures and program guidelines;

5. Patience and Empathy in customer interactions;

6. Inbound customer service skillset in field of software technologies;